RVR-MAIL-206

Issue summary

• The error code RVR-MAIL-206 with the message FAILED_TO_DECOMPRESS_FILE occurs when Data Integration mail data connector cannot decompress a file that Data Integration processes. This is typically a result of an issue with the format or integrity of the file you are accessing.

Action steps

To resolve the error, follow these steps:

• Check File Format and Structure: Ensure that the file you are accessing is in the correct format and not corrupted. If the file you compress, verify that it uses a supported compression method (e.g., ZIP, GZIP).
• Verify Permissions: Make sure that Data Integration has the required permissions to access and manipulate the file. This includes reading and writing permissions on the directory where the file locate.
• Log Examination: Check the logs for any additional error messages that might provide more insight into the issue. Look for any warnings or errors leading up to the decompression attempt.
• Re-upload the File: If the file may be corrupted, re-upload it to the server and retry the operation to verify if the error persists.

External references

• For more information on configuring email connections and troubleshooting mail-related errors in Data Integration, visit the official Data Integration documentation: Data Integration Docs - Email Integration.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.