RVR-VM-100

Issue summary

The error code "RVR-VM-100" relates to a connection issue with the Verta Media connector in Data Integration. This error generally indicates a failure in establishing the connection to the specified data source. The issue could stem from incorrect credentials, network issues, or configuration errors in the connection setup.

To resolve the error, follow these steps:

Verify Credentials: Ensure that the credentials used for connecting to the Verta Media data source are correct. Double-check the username, password, and any tokens or API keys required for authentication.
Check Network Connectivity: Make sure that there are no network connectivity issues between Data Integration and the Verta Media source. Ensure that firewalls or network policies are not blocking the connection.
Review Connection Configuration: Go through the connection setup in Data Integration to confirm that all configurations such as endpoints, URLs, and ports are correctly set.
Consult Specific Connector Documentation: If using specific configurations or APIs provided by Verta Media, ensure to their documentation follow precisely.
Test the Connection: Use any connection testing feature available in Data Integration to determine whether the connection can be successfully established.
Check for IP address Allowlisting: Ensure that if the Verta Media service requires IP address allowlisting, the Data Integration IP addresses have been correctly allowlisted for access to the service.

For issues relating to specific data source connections in Data Integration: Data Integration Data Sources
If the issue persists or additional assistance is mandatory, open a ticket with Data Integration support for further diagnosis and resolution.