RVR-NTS-RST-001

Issue summary

• The error message "The response content type is not supported. Expecting a list" with Error Code: RVR-NTS-RST-001 occurs when working with the NTS-RST data connector in Data Integration. This indicates that the response received from the API does not match the expected format, which should likely be a JSON list structure. This can often happen if the API endpoint's response has changed or if there is a misconfiguration in how the data extraction isset up.

Action steps

To resolve the error, follow these steps:

• Confirm API Endpoint: Verify that the correct API endpoint is in use and ensure there is no changes to its expected output format.
• Check Response Structure: Using tools or logs, check the structure of the API response to ensure it aligns with what Data Integration expects (i.e., a list structure).
• Review Data Integration Configuration: Double-check the configuration in Data Integration to handle the response the API returns. This may involve adjusting the JSON path or response handling in the Data Integration action setup.
• Data Location and Structure Settings: Check the Data Location to point to a list in the JSON object if dealing with JSON responses.
• Test the REST Action: You can Use the "Test REST Action" feature in Data Integration to verify the connection and verify what kind of data the API returns.

External references

• Data Integration Documentation on REST Actions
• Using JSONPath for Data Extraction

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.