RVR-MAIL-200

Issue summary

• The error code RVR-MAIL-200 indicates a "Data Integration Email User Error" encountered while using the Data Integration platform's mail data connector. This error often arises from configuration issues, such as changes made by an administrator that affect connectivity. It is essential to ensure that the email connection configurations are correct and up to date.

Action steps

To resolve the error, follow these steps:

• Reconnect the Email Account: This may be necessary if there have been configuration changes by the administrator. Simply re-establish the connection to ensure that all settings are current.
• Verify Credentials: Ensure that the credentials used (email address, password, IMAP server details) are accurate. Use the test connection feature in Data Integration to confirm a successful connection.
• Check for Permission Issues: Ensure that the user account connecting through Data Integration has the necessary permissions if the email provider's policies or settings have changed.
• Refresh Data Integration Connection Settings: Sometimes a simple refresh or re-authentication of the connection from Data Integration interface can resolve unseen issues.

External references

• For more detailed guidance on error handling and configuration, reference Data Integration official documentation: Data Integration Docs - Email
• Check the official documentation of your email provider for any service-specific steps.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.