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RVR-SSL-001

Issue summary

  • Error Code: RVR-SSL-001
  • Data Connector: ssl_connection
  • Error Description: The SSL Certificate is invalid.

This error suggests that there is a problem with the SSL certificate in use in the connection. It could be due to an expired certificate, a certificate that is not properly installed on the server, or issues related to the certificate authority that issued the certificate. This can affect secure communications between your application and the database server.

Action steps

To resolve the error, follow these steps:

  1. Verify SSL Certificate Validity:

    • Check if the SSL the certificate has expired or nearing expiration. Renew the certificate if needed.

  2. Ensure Proper Installation:

    • Confirm that the SSL certificate is correctly installed on the server and configured for the application to use.

  3. Certificate Chain Verification:

    • Make sure the entire certificate chain is valid, including the root and intermediate certificates. Sometimes, missing intermediate certificates can cause SSL errors.

  4. Update or Reconfigure Certificate:

    • If the certificate is out of date or incorrectly configured, update it and ensure the correct setup as per your server requirements.

  5. Use the Correct SSL Mode:

    • Refer to Data Integration documentation to verify that your SSL settings follow requirements for your particular data connection.

  6. Check Configuration in Data Integration:

    • Ensure that the SSL options and modes selected in the Data Integration connection settings are correctly configured (e.g., Verify-CA or Verify-Full modes).

  7. Re-upload SSL Certificated in Data Integration:

    • You might need to re-upload the SSL certificate in your Data Integration connection configuration to ensure that the platform recognizes any recent updates.

External references

  • Data Integration official documentation on SSL connections for specific database connections can provide more direct guidance and configuration specifics. Access the documentation at Data Integration Documentation for more detailed instructions.
  • For more information on SSL certificate management, refer to AWS SSL Certificates.
note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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