RVR-ES-100
Issue summary
The error "Failed to get ElasticSearch metadata error code RVR-ES-100" indicates a problem with retrieving metadata from an Elasticsearch data source using Data Integration platform. This is due to connectivity issues, incorrect configuration settings, or version incompatibilities between Data Integration and Elasticsearch.
Action steps
To resolve the error, follow these steps:
- Verify Connection Settings: Ensure that the connection parameters such as the host, port, username, and password are correct. If you are using a cloud-based Elasticsearch service, verify that the IP addresses are allowlisted.
- Check Version Compatibility: Confirm that the version of Elasticsearch you are using is compatible with the version supported by Data Integration. Refer to Data Integration Elasticsearch connection documentation for version compatibility details.
- Test the Connection: Use the test connection feature in Data Integration to ensure that your configuration can communicate with the Elasticsearch instance.
- Check Logs for Errors: Review logs for any specific error messages that might give more context on why the metadata retrieval failed. Logs could provide insights into issues such as authorization failures or network-related problems.
- Contact Data Integration Support: If you have verified all settings and the error persists, it may be beneficial to open a ticket with the Data Integration support team for further analysis.
External reference
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.
