RVR-ADPISGHT-400

Issue summary

The error code RVR-ADPISGHT-400 relates to an authentication or authorization issue with the Adaptive Insights data connector in Data Integration. This issue typically arises when Data Integration cannot authenticate using the credentials or permissions set during the connection setup.

Action steps

To resolve the error, follow these steps:

1. Verify Credentials: Ensure that the credentials used for the Adaptive Insights connector are correct. Verify that the username, password, and API keys are correct.

2. Check Permissions: Ensure that you have the necessary permissions on Adaptive Insights to access the required data. If using API keys, ensure to set the correct scopes.

3. Review Connection Settings: Go through the connection settings in Data Integration and ensure all required fields are correct, such as the API endpoint and credentials.

4. Re-authenticate Connection: Re-authenticate the connection in Data Integration to resolve the issue. Try disconnecting and reconnecting the Adaptive Insights data connector.

5. Update Permissions: If there are changes to the account's settings or roles in Adaptive Insights, ensure these updates reflects in the permissions granted to Data Integration.

External references

• Refer to Data Source Connections for more guidance on setting up and troubleshooting connections.
• For Adaptive Insights specific details, refer to Adaptive Insights API Help topic to ensure that API access is correctly configured.

note

If the issue persists or you need help, open a support case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.