RVR-ADBADS-001

Issue summary

The error code RVR-ADBADS-001 indicates a "forbidden" or permissions-related issue when attempting to connect to Adobe. This suggests that the credentials used do not have the correct permissions to access the necessary Adobe data, or the authentication process is not configured correctly.

Action steps

1. Verify Adobe API access:

   • Ensure you have the correct Adobe API credentials (Client ID and Client Secret).
   • Ensure your API access includes all necessary permissions for the data you want to retrieve. This involves setting the appropriate product profiles for Adobe Analytics in the Adobe Developer Console.

2. Re-check authentication configuration:

   • Confirm that all OAuth settings are accurately configured and that your authorization token is valid if you use OAuth.
   • Ensure your certificate and token settings are correct if you use a JSON Web Token (JWT).

3. Double-check your Adobe account: Verify your Adobe account is not suspended and have the necessary "Administrator" or "Developer" rights.

4. Test connection: Use the Test connection: feature in Data Integration to verify the connection status.

External references

• Refer to the Data Integration Adobe Ads Connection topic for more information on the Adobe Ads setup.
• Refer to the Adobe Developer Console for managing your API integrations.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.