RVR-ADB-100

Issue summary

The error code RVR-ADB-100 indicates a failure while testing the connection for the Adobe Analytics data connector on Data Integration platform. This issue is likely due to authentication credentials or configurations that were not provided to establish the connection. For Adobe Analytics connections, failure to connect often stems from incorrect settings or missing credentials required for OAuth 2.0 or JWT (JSON Web Token) authentication methods.

Action steps

1. Verify credentials:
   • Ensure that all necessary credentials like Company ID, Client ID (API Key), and Client Secret are correctly entered for the authentication type selected (OAuth 2.0 or JWT).
   • Double-check the integration settings in the Adobe Developer Console. Ensure that the Adobe Analytics API is enabled for the project and that all credentials are correctly set up.
2. Check authentication type:
   • If using OAuth 2.0, re-check the Company ID, Client ID, and Client Secret.
   • If using JWT, confirm the Organization ID, Technical Account ID, Company ID, Client ID, Client Secret, and the Private Key file are correctly uploaded.
3. Test connection: After verifying credentials and settings, try to test the connection again. Ensure there are no network issues or firewalls blocking communication between Data Integration and Adobe Analytics.
4. Review Data Integration docs for Adobe Analytics: Refer to Data Integration’s Adobe Analytics connection Installation Guide for detailed setup instructions.

External references

• Refer to the Adobe Developer Console for managing API credentials.
• Refer to Adobe Analytics API documentation for insights on API configuration and usage.

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.