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RVR-HRVST-401

Issue summary

  • The error code RVR-HRVST-401 indicates an authentication or authorization issue with the Harvest data connector in Data Integration. This generally implies that the connection is either using incorrect credentials or missing the necessary authorization to access the required data from Harvest.

Action steps

To resolve the error, follow these steps:

  • Verify that the OAuth2 credentials (Client ID and Client Secret) entered for the Harvest connection are correct. Ensure you have followed the proper procedure to create an OAuth2 Application Client as instructed in the Data Integration documentation.
  • Confirm that the redirect URL used in the OAuth2 setup aligns with Data Integration specified URL for your region:
    • For the US: https://console.rivery.io/api/oauthcallback/harvest
    • For the EU: https://eu-west-1.console.rivery.io/api/oauthcallback/harvest
  • Ensure that the scopes requested while setting up the Harvest application cover all the necessary permissions for the data you intend to access.
  • Check that your Harvest account is in good standing and that there are no additional security settings or permissions blocking access.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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