RVR-ITR-405

Issue summary

• The error code RVR-ITR-405 for the Reddit Data Connector indicates an "API request error." This typically involves issues related to API connectivity, authentication, or limitations on API usage. The provided error code suggests that the request is either malformed or not authorized, pointing towards potential configuration or authentication problems within the Data Integration platform when accessing Reddit data.

Action steps

To resolve the error, follow these steps:

• Check API Credentials: Ensure that the credentials and tokens used in the Reddit connection are valid and have not expired. Re-authenticate if necessary by updating the OAuth tokens or re-establishing the connection.
• Verify API Permissions: Confirm that the authenticated user has the appropriate permissions to access the Reddit API resources you are attempting to retrieve.
• Inspect Request Limits: Review any applicable API request limits or throttling rules set by Reddit's API. If you are exceeding these limits, consider optimizing requests or applying back-off strategies.
• Test Connection: Use Data Integration Test Connection feature to verify that the connection to Reddit is successfully established. Ensure no errors the system reports during this test.
• Examine API Endpoints: Validate that the API endpoints and request parameters in use are correct and follow the Reddit API specification.
• Check for Deprecation: Ensure that the API version in use is still supported and not deprecated.

External references

• For further details on setting up or managing Reddit connections in Data Integration, you can refer to the Data Integration - Reddit connection.
• For further details on Reddit API usage and limitations, refer to Reddit API help.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.