RVR-PTRST-400

Issue summary

• You are encountering an error with the Pinterest Data Connector in Data Integration, specifically: "The auth token is missing. Error Code: RVR-PTRST-400". This issue indicates that the Pinterest connection in Data Integration lacks the necessary authentication token needed to access the Pinterest API.

Action steps

To resolve the error, follow these steps:

• Re-authenticate Pinterest Connection:
  • Navigate to the Data Integration console and locate your Pinterest connection.
  • Due to the introduction of Pinterest API V5, previous authentication tokens from API V4 become invalid as of June 28, 2023, meaning you need to re-authenticate your connection.
  • Click Edit on the Pinterest connection, and proceed to reconnect using the new authorization Flow provided by Pinterest API V5.
  • Save the updated connection in Data Integration and test the connection to ensure It is working correctly.
• Check for Popup Blockers:
  • Ensure your browser is not blocking popups from Data Integration which might prevent the authentication window from appearing during the connection process.

External references

• Data Integration Pinterest Connection Documentation
• Pinterest API Documentation

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.