RVR-MAIL-205

Issue summary

• The error, FAILED_TO_PARSE_FILE Error Code: RVR-MAIL-205, indicates a failure in parsing a file within the Mail data connector in Data Integration. This error generally suggests that there is a problem with the file structure or format processed by the data connector. This is due to an unexpected file format, corrupted data, or unsupported file type.

Action steps

To resolve the error, follow these steps:

• Verify the file format in use. Ensure that the Data Integration platform supports the file format and that it matches the expected structure or format for your specific use case.
• Check for data corruption within the file. Open the file in a text editor to ensure there are no unexpected characters or formatting issues that could impact parsing.
• Look into any recent changes in the configuration settings of your Mail data connector on Data Integration, as configuration issues can also lead to parsing errors.
• Ensure that the source system providing the file is functioning correctly, with no errors during file generation or transmission to Data Integration.

External references

• Refer to Data Integration official documentation for your specific Mail data connector to confirm supported file types and formats: Data Integration Documentation - Email Data Connector
• If applicable, consult the documentation of the email service provider to ensure any integration settings are correctly configured.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.