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RVR-LNKADS-101

Issue summary

  • The error code RVR-LNKADS-101 indicates a failure when testing the connection to LinkedIn through Data Integration. This error typically indicates issues related to authentication or configuration settings while attempting to connect to LinkedIn Ads via Data Integration.
  • Initial diagnosis suggests a potential misconfiguration in the LinkedIn application settings, or an issue related to permissions and access tokens.

Action steps

To resolve the error, follow these steps:

  1. Verify LinkedIn Application Settings:

    • Ensure the LinkedIn application is correctly configured with the necessary scopes for "r_ads_reporting" and "r_ads".
    • Check if the client ID, client secret, and the authorized redirect URLs (such as https://console.rivery.io/api/oauthcallback/linkedin) are correctly set up in your LinkedIn developer application settings.

  2. Re-check LinkedIn Credentials:

    • Make sure that the LinkedIn user account used for authentication has appropriate access to the LinkedIn Ads application.

  3. Refresh Tokens:

    • Since LinkedIn access tokens are valid for 60 days, if the token has expired or revoked, you need to remove the current connection and reconnect to LinkedIn to receive a new token.

  4. Browser and Network Configuration:

    • Ensure that pop-ups are not blocked for the Data Integration in your browser, as this might prevent the completion of the authentication process.
    • Verify network settings to ensure there are no firewall or proxy settings that could block the connection to LinkedIn.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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