RVR-CPA-007

Issue summary

The error code RVR-CPA-007 with message "Failed to insert task to queue" signals a queue insertion failure within the Coupa connector. This failure signifies a full task queue. The platform blocks new tasks until space becomes available. The system limits the queue to 10 jobs and processes up to 2 jobs concurrently.

Action steps

To resolve the error, follow these steps:

1. Check Current Jobs: Check the active Coupa data process jobs to determine if the queue reached its limit. Wait for some of the ongoing jobs to complete before submitting new ones.
2. Review Quota Limits: Confirm any quota settings and ensure you are within the limits. Adjust the scheduling or manage the batch size to reduce the load on the queue.
3. Correct API Configuration: Ensure that the Coupa API and Data Integration connections are correctly configured to handle the data and tasks you are setting up. This may involve checking API tokens, refresh settings, and other connectivity parameters.
4. Monitoring: Track your data flows to get alerts when you approach queue capacity, so you can proactively manage task inflow.

External references

• Data Integration Coupa Connection for setting up and troubleshooting Coupa connector issues.
• Refer to Coupa API Specifications for further insights into handling task submissions and limits.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.