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RVR-ITR-100

Issue summary

  • The error code RVR-ITR-100 related to the iTunes Reporter indicates that there is an "Invalid dates" issue. This suggests that the dates specified in your data extraction request are incorrect or do not match the acceptable formats or ranges allowed by the iTunes Reporter connector in Data Integration. By entering dates that are out of the allowed range or incorrectly formatted causes this issue.

Action steps

To resolve the error, follow these steps:

  • Review the dates used in your data requests. Ensure that they are within the valid range and correctly formatted. Many systems accept dates in YYYY-MM-DD format, so ensure to use this format.
  • Check the settings in Data Integration to confirm that the set dates correct in the iTunes Reporter connector setup. Ensure there are no spaces, slashes, or dashes misplaced within the date strings.
  • Consider using Data Integration built-in date features, such as "Days back" or using predefined date ranges like "Week to date" or "Month to date" to ensure proper setup.
  • If using specific date ranges, ensure the start date is not earlier than the system allows (e.g., some systems may not permit historical dates beyond a specific point).

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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