RVR-PDRIVE-101

Issue summary

• The error code RVR-PDRIVE-101 accompanied by the message "HTTP response status code not OK" indicates a failure in communication between Data Integration and the Pipedrive API, likely due to receiving a non-200 HTTP response status code. This suggests that the API request sent from Data Integration to Pipedrive might not configure correctly or the response is not as expected.
• Common reasons for such issues include incorrect API credentials, invalid or missing API endpoints, or network connectivity problems.

Action steps

To resolve the error, follow these steps:

• Verify API Credentials: Ensure the API key or tokens in use is correctly set in Data Integration and that it hasn't expired or expired or been revoked.
• Check Endpoint Configuration: Confirm that the Pipedrive API endpoint is correctly specified and that any necessary parameters or headers are correctly included in the request.
• Examine API Limits: Make sure you are not exceeding the API rate limits imposed by Pipedrive, which can lead to HTTP error responses.
• Network Issues: Check for any network issues that might be causing connectivity problems between Data Integration and the Pipedrive service.
• Test the Connection: Use the "Test Connection" feature within Data Integration to check the API connection status. This feature helps verify whether the connection to the API is successful.
• Inspect Logs: Review any available logs for more detailed error messages or stack traces which might indicate the specific problem with the API request.

External references

• Please refer to the official Data Integration documentation for detailed guidance on setting up the Pipedrive connection.
• Review Pipedrive's API documentation to ensure the usage of correct endpoints and authentication methods.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.