RVR-CONV-100
Issue summary
The error code RVR-CONV-100 indicates a conversion service failure due to issues with file metadata in Data Integration data connector for conversion services. This error typically arises when there is a mismatch or missing metadata associated with the input file, which prevents the conversion process from completing successfully.
Action steps
To resolve the error, follow these steps:
- Check File Metadata: Check the file metadata and confirm all required fields are complete and correctly formatted. Missing or improperly formatted metadata could disrupt the conversion process.
- **Review File Format:**Make sure the Data Integration conversion services support the file format. If the format is not compatible, consider converting the file into a supported format before uploading.
- Update Associations: If the service requires mapping or associations related to the files, confirm that these configurations correctly align with the file's properties and data types.
- Logs Review: Check the logs for any specific messages or indicators of the metadata issues for more targeted troubleshooting.
- Data Integration Topics: Review the specific configuration and requirements for the conversion service in the Data Integration topics to ensure all aspects are correctly set up.
External references
For more information on handling file metadata issues, refer to the Data Integration Metadata Overview topic.
note
If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.