RVR-SFM-100

Issue summary

• You encountered error code "RVR-SFM-100" with the message "No data for mapping" in the context of a Salesforce Marketing Cloud (sf_marketing) data integration using Data Integration. This error indicates there is a lack of data available for mapping, likely due to misconfiguration or missing data access permissions.

Action steps

To resolve the error, follow these steps:

• Verify Connection Setup: Ensure that your Salesforce Marketing Cloud connection in Data Integration is properly configured. This includes verifying that the account has the necessary read permissions for data access. You can find detailed setup instructions and permissions requirements for Salesforce Marketing Cloud on Data Integration documentation page here.
• Test the Connection: Use the Test Connection button in Data Integration to ensure that the connection to Salesforce Marketing Cloud is successful. This verifies that Data Integration can authenticate and access data from your Salesforce account.
• Data Availability: Ensure that the data or reports you are trying to map are available and contain records. This may involve checking the Salesforce Marketing Cloud's data setup or ensuring the correct reports/datasets are you are querying.
• Check Permissions: Confirm that the Data Integration authenticated user has adequate permissions to access the necessary data. This often involves checking the API integration permission scopes. Detailed information about data access permissions for Salesforce Marketing Cloud is available here.

External references

• For detailed troubleshooting steps and guidance on setting up Salesforce Marketing Cloud integrations, refer to the Data Integration Salesforce Marketing Cloud topic.
• For permissions and setup information, refer to the Salesforce Marketing Cloud API topic.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.