RVR-MAIL-300

Issue summary

• The error "Data Integration Email User Error Code: RVR-MAIL-300" relates to issues connecting your email data source using Data Integration. This error typically arises due to incorrect credentials or configuration changes made by an administrator.

Action steps

To resolve the error, follow these steps:

• Reconnect Account: If there have been configuration changes, simply reconnect your email account within Data Integration.
• Verify Credentials: Ensure that the email credentials entered in Data Integration are accurate. Double-check the email address, password, and server settings like IMAP.
• Test Connection: Use the Test Connection button in Data Integration after setting up the email connection to verify if It is successful.
• OAuth2 Configuration: If using OAuth2 for Gmail or Outlook, ensure that the account permissions are correctly set up to allow third-party connections.
• Admin Settings: For Gmail Workspace accounts, ensure that the administrator has allowed access for third-party apps using the API controls.

External references

• For more detailed steps on handling app block issues for Gmail, refer to Data Integration Email Connection.

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.