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RVR-AMP-100

Issue summary

The error code RVR-AMP-100 indicates a connection issue with Amplitude on the Data Integration platform. This error results from configuration or setup issues with the Amplitude Data Connector.

Action steps

  1. Verify API key and secret key: Ensure the provided API Key and Secret Key are correct.

    • Log in to the "Amplitude" Console using your credentials.
    • Navigate to Account Settings to locate your API Key.
    • Ensure the Secret Key is correct.
    • With these keys, verify the configuration in Data Integration matches these keys.

  2. Network and IP whitelisting: Network issues may prevent Data Integration from reaching Amplitude's servers.

    • Confirm that your network permits connections to Amplitude. Data Integration IP addresses should be whitelisted to enable this connectivity.
    • Check the IPs specific to your Data Integration account location.

  3. Configuration in Data Integration: Verify the connection settings when setting up the Amplitude connector in Data Integration:

    • Ensure the Connection Name, API Key, Secret Key, and Region are correct.
    • Click Test Connection in Data Integration to verify the connection setup.

  4. Additional checks:

    • Ensure no recent configuration changes in Amplitude affect the API's access.
    • Check for specific restrictions or limits configured within Amplitude that might need adjustments.

External references

note

If the issue persists or you need further assistance, open a ticket with Data Integration support.