Boomi Enterprise Platform use cases

Review the following use cases for examples of how the Boomi Enterprise Platform can prevent unwanted changes to existing integrations, improve incident management response times, and provide a smooth cloud hosting experience. Explore Boomi Customer Stories to learn more about how organizations have achieved success using the Boomi Enterprise Platform.

Global Consumer Electronics Manufacturer

A global electronics company has operations in 15 countries, manufacturing smart home devices and wearables; they use the Boomi Enterprise Platform to integrate SAP ERP, Salesforce CRM, their e-commerce platform, and IoT analytics systems.

Over time, their integration environment grew to over 300 processes with developers, business analysts, and external consultants all working on one account, leading to consultants unintentionally publishing changes to their processes.

To prevent this error, the account administrator can add custom roles in the Boomi Enterprise Platform to clearly delineate what users can perform certain actions. An example would be a user can run processes and ensure that they execute successfully without accessing any sensitive data.

Luxury Retail

A retail company's integrations between SAP, Salesforce Commerce Cloud, NetSuite, and multiple third party logistics businesses have grown to over 150 processes. Their lack of in-house expertise and limited monitoring led to downtime during product launches, costly stockouts, and slow incident resolution.

The company invested in Boomi’s Managed Cloud Hosting Service so they could get the coverage they needed - 24/7 monitoring, incident management, patching, and performance tuning. Boomi optimized runtimes for seasonal demand, ensured security compliance, and handled all troubleshooting.

After subscribing to Boomi's Managed Cloud Hosting Service, the retail company experienced 99.95% uptime during global launches, faster incident resolution times, and up to 40% more time for their developers to innovate.