Troubleshooting solution build errors
note
Orchestrate is an Early Access release. Refer to the Early Access disclaimer for details.
Reference the error message and suggested solution to help you resolve errors in Orchestrate.
| Category | Message | Suggested Solution |
|---|---|---|
| Authentication & Authorization | User does not have the required privileges: {missing} | Grant the user the required privileges (e.g., admin, editor role) in their account settings |
| Authentication & Authorization | Account does not have the required features: {missing} | Contact support to enable required feature(s) for the account |
| Request & Data Validation | Validation failed: {reason} | Check the error details for specific validation failure (e.g., invalid session id, invalid solution id, missing required fields, invalid format) and retry |
| Content Policy | I can only help with Boomi-related questions. Please ask about Boomi products, integrations, or solutions. | Rephrase your question to be Boomi-related. The AI assistant only answers questions about Boomi products and integrations |
| Content Policy | {context} was blocked by content policy. | Your input was blocked by content security policies. Rephrase your request without problematic content and retry |
| Content Policy | Response blocked by content policy. | The AI response was blocked by security policies. Retry with a different or more specific question |
| Asset Creation | Asset cannot be created: invalid node or state. {reason} | Check the node configuration in your solution graph. Ensure all required metadata fields are properly filled in (e.g., topic ID, environment ID for Event Streams) |
| Asset Creation | External API of {service} returned an error: {reason} | The external service (Data Hub, API Control Plane, Event Streams, etc.) returned an error. Check the {reason} details in the chat and verify service connectivity. Retry if transient |
| Asking questions | Boomi Answers API error: {reason} | Boomi Answers service returned an error. Retry the request; if persistent, contact support with the error details |
| Asking questions | Boomi Answers error: {reason} | An unexpected error occurred in Boomi Answers service. Check the error details and retry; if persistent, contact support |
| LLM/AI Processing | An error occurred while processing your request. | A transient error occurred during LLM processing. Retry your request. |
| LLM/AI Processing | Request rate limited. Please try again later. | You've hit the API rate limit. Wait a few moments and retry your request. Consider spacing out multiple requests or re-entering your last prompt. |
| LLM/AI Processing | Failed to parse response. | The LLM generated a malformed response. Retry your request. If persistent, contact support |
| Quota Management | You have reached your {period} usage limit ({current_usage}/{limit} tokens). {reset_msg} | Account token quota has been exceeded for this period. Wait for the quota period to reset, or contact support to increase your quota |
| System & General | An error occurred while processing your request. | A general agent processing error occurred. Retry your request with simpler input. If persistent, contact support |
| System & General | Agent did not produce a response. | The AI agent failed to generate a response. Retry your request. If it keeps failing, contact support |
| System & General | Request failed. | A general system error occurred. Retry your request. If it persists, contact support |
| System & General | An unexpected error occurred. Please try again. | An internal server error occurred. Retry your request. If error persists, note the timestamp and contact support |
| System & General | You have reached your {period}usage limit ({current_usage}/{limit} tokens).{reset_msg} | You have reach the token limit. Refer to Orchestrate usage limits for guidance on when you can resume building solutions. |
