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Data Hub use cases

Here are some ways you can use Boomi DataHub.

  • Look up golden records in another application. For example, customer support representatives can use Boomi DataHub’s reliable customer records in their customer support software.

  • Look up golden records during integrations to streamline business processes.

  • Send validated and trusted data to a data analytics tool to make crucial business decisions.

  • Synchronize data across multiple applications to ensure records are accurate and up to date.

  • Migrate data from retired applications to new applications and reference golden records to ensure data is complete and consistent.

  • Combine data from multiple systems to assist with company mergers and acquisitions.

Use cases

Review the following use cases for examples of how to leverage Boomi DataHub to solve problems, increase efficiency, and achieve business goals. Read Boomi Customer Stories to discover how organizations have achieved success using the Boomi Enterprise Platform.

Healthcare

Managing multiple digital records

A healthcare company has acquired a regional hospital. At the time of acquisition, the healthcare company and regional hospital identify the current data domains they want to digitally manage: patients, doctors, insurance providers, and non-physician staff. They use Boomi Integration and Boomi DataHub to create a single, validated view of the healthcare company and regional hospital's patients that includes every physician, staff member, and insurance provider associated with their care.

Their data strategy eliminates siloed and disparate data between the two organizations. Boomi DataHub helps them ensure patient records are up to date and helps them identify missing data. They add additional information to their doctor domain, such as the physician's department, that allows patients to learn more about their doctor.

The healthcare company and regional hospital successfully create a seamless, unified patient experience and manage digital records from a central hub. The healthcare company and regional hospital increase the overall quality of patient care, remove low-quality data, and improve data access among internal staff.

Wholesale and Distribution

Improving customer data visibility and accuracy

A wholesale supplier wants to improve the visibility and accuracy of customer data and orders across its Customer Relationship Management system (CRM), Enterprise Resource Planning system (ERP), and internal e-commerce platform. Since customer data can be changed in the CRM and ERP, customer records and order statuses were often not up to date and available to everyone immediately.

With the Boomi Enterprise Platform and Boomi DataHub, they store and maintain a centralized repository of validated data. Any changes made in the CRM automatically synchronize and update information in their ERP and e-commerce platform. The wholesale supplier improves its order fulfillment process by providing visibility of order statuses and tracking numbers to all internal teams and customers.

Manufacturing and Retail

Automating product data updates for data analytics

A furniture company has a vast product catalog. Many teams manage the product lifecycle, including marketing, research, manufacturing, sales, and order fulfillment. Each department uses disparate systems that contain different aspects of product data. Data is siloed and often duplicated, leading to mistakes and delayed business decisions. They have to manually update product information and there is lack of ownership across the business.

The furniture company wants to improve data visibility across the company’s local and cloud systems, access the most trusted data in real time, and enhance business insights.

The furniture company uses Boomi DataHub and Integration to store all synchronized product data in a centralized repository. Golden records contain the most trusted information and are used by multiple systems, including their data analytics tool. Boomi DataHub automatically maintains the most accurate product data and quarantines records that are inconsistent and low quality for review. All departments at the furniture company have 100% visibility into the product lifecycle, leading to real-time business insights and a competitive advantage in the marketplace.

Manufacturing

Creating a supply chain data centralized repository

A large manufacturing company faces challenges with siloed and disparate data across its supply chain. Different departments (procurement, manufacturing, and logistics) use separate systems to track suppliers, inventory levels and shipments, leading to inconsistencies and delays in decision-making. Manually reconciling data from various systems is time-consuming and prone to errors. The large manufacturing company needs a solution to improve data visibility and ensure all teams are working with the most accurate and up-to-date information.

By implementing the Boomi Enterprise Platform and Boomi DataHub, the large manufacturing company can establish a centralized repository of validated supply chain data. This creates golden records for key entities like suppliers, raw materials, and finished products. When a supplier's information is updated in one system (e.g., the procurement platform), Boomi DataHub automatically synchronizes this change across other systems, such as the inventory management and logistics software.

This approach provides near real-time visibility into the entire supply chain, allowing all departments to access trusted data instantly. It helps the large manufacturing company make better business decisions, such as optimizing inventory levels, predicting potential delays, and improving communication with suppliers. Ultimately, this leads to a more efficient and resilient supply chain, giving the large manufacturing company a competitive edge in the marketplace.

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