Command Center FAQ

Do you need a ServiceNow license to use the Command Center?

No, because the ServiceNow application layer is included in the Boomi runtime environment for DataHub.

Can existing Boomi customers utilize the Command Center?

Yes, Command Center is now in General Availability (GA) starting March 31, 2025.

Is the Command Center available globally?

Command Center is available in all regions. While the infrastructure (including ServiceNow and Boomi platform) is US-hosted, non-US customers should review data sovereignty requirements related to this architecture.

Who is the user audience for the Command Center?

• Data Stewards
• Data Governance Council members
• Business analysts
• DataHub users and contributors
• Data Engineers
• Chief Data Officers/Directors of Data Management
• Citizen Data Scientists
• BI and reporting analysts

How do I get access to the Command Center?

You can now access Command Center through DataHub using Single Sign-On (SSO).

What privileges do I need in the Boomi Platform to access the Command Center?

Ensure you have the following role:

• MDM Command Center Explorer

  The role includes the following privileges:

  • API Access
  • MDM - Stewardship
  • MDM - View Repositories

With Advanced Security turned on, you must have the following entitlements:

• MDM - View Data
• MDM - Stewardship Management