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Viewing Knowledge Base activity

Updated 
note

Knowledge Hub is an Early Access release. Refer to the Early Access disclaimer for details.

The Activity Log tab on a Knowledge Base lists every ingestion job that ran against any Source in that Knowledge Base, newest first. Use it to confirm the Knowledge Base is healthy and to read a failure without opening each Source individually.

Before you begin

You need Administrator or Developer access to the Knowledge Base, or Viewer access under the Knowledge Base access model, to view the Activity Log tab. Refer to Access and permissions overview.

Opening the Activity Log tab

  1. Open Knowledge Hub, select the repository, then select the Knowledge Base.
  2. Select the Activity Log tab.

A Knowledge Base with no ingestion runs shows an empty state instead of the table.

What counts as a record

The Total Records, Processed Records, and Failed Records fields count differently depending on the Source's data type:

Data typeWhat counts as one record
Unstructured (for example, files in an S3 bucket or a Confluence space)One file.
Structured (for example, database tables or Salesforce objects)One row.

Reading the ingestion jobs table

The table lists ingestion jobs newest first, 20 rows per page. Select Previous or Next to page through older or newer runs.

ColumnWhat it shows
Execution DateThe date and time the ingestion job ran.
StatusThe job's current status. Refer to Ingestion job statuses.
DurationHow long the run took to complete.
SourceThe Source the job ingested from, with the Source ID shown beneath it. Select the Source name to open its detail page in Knowledge Hub.
Total RecordsThe number of records the job processed. Refer to What counts as a record. Open the row's details for the full outcome summary.
ErrorA brief error description when the run failed. No content appears for a successful or partially successful run; check the row's details for partial-success record counts.

Ingestion job statuses

StatusMeaning
PendingThe job is queued and waiting to run.
RunningThe job is in progress.
SuccessThe job completed and all records processed successfully.
Partial SuccessThe job completed, but some records failed to process while others succeeded.
FailedThe job did not complete successfully.

Filtering by status

Select Select Status above the table to filter the list by one or more statuses, then select the checkboxes for the statuses you want to see.

Viewing job details

Select the options menu (⋮) next to a row to open Ingestion activity details for that job.

FieldDescription
Execution DateThe date and time the job ran.
Activity IDThe unique identifier for this ingestion activity.
StatusThe job's status. Refer to Ingestion job statuses.
DurationHow long the run took to complete.
SourceThe Source the job ingested from.
Source IDThe unique identifier for the Source.
ProviderThe data provider that ran the ingestion, for example Boomi Data Integration. Select the link to open the run in the provider for connector-level diagnostics.
Total RecordsThe total number of records included in the job. Refer to What counts as a record.
Processed RecordsThe number of records successfully processed.
Failed RecordsThe number of records that failed to process.
SizeThe data volume ingested during the run.

Investigating a failed or partially successful run

  1. In the ingestion jobs table, find the row with a Failed or Partial Success status.
  2. For a Failed row, read the Error column for a brief description. For a Partial Success row, the Error column is blank; open the row's details instead.
  3. Open the row's details to check the Failed Records count and confirm which Source was involved.
  4. Select the Provider link to open the run in the data provider, for example Data Integration, and review the execution log for connector-level error details.
note

You must have Data Integration access to follow the Provider link.

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