Access and permissions overview

note

Knowledge Hub is an Early Access release. Refer to the Early Access disclaimer for details.

Role availability and permissions enforcement differ from the GA model. Refer to the Early Access-specific notes in each section of this topic.

This topic explains how to get access to Knowledge Hub during Early Access and describes the role model that controls what each user can do.

How access works

Knowledge Hub access is controlled by two mechanisms:

1. Account enablement: The Boomi platform team enables Knowledge Hub for your account. This makes Knowledge Hub visible and accessible in the Boomi masthead.
2. Role assignment: Your account administrator assigns you a Knowledge Hub role. Without a role, you see an Access Required screen when you navigate to Knowledge Hub.

If Knowledge Hub is not visible in your masthead, your account has not been enabled yet. Request access through the Early Access page.

Roles in Early Access

Knowledge Hub has three roles. One is active in Early Access; two are enabled at general availability.

Administrator

Full access to all repositories, Knowledge Bases, and Sources. Manages roles and platform configuration. Active in Early Access

Developer

Creates and manages Knowledge Bases scoped to owned or granted assets. Requires KB-level permissions, which are enabled at GA. GA only

Viewer

Read-only access to granted Knowledge Bases. Intended for AI agents. Requires KB-level permissions, which are enabled at GA. GA only

What each role can do

The following table shows Early Access-active role capabilities. Developer and Viewer permissions require KB-level enforcement, which is enabled at GA.

Action	Administrator
Access Knowledge Hub UI	Yes
Create and manage repositories	Yes
Create and manage Knowledge Bases	Yes
Configure sources	Yes
View ingestion activity	Yes
View retrieval activity	Yes
Assign roles	Yes
View audit log	Yes
Call Knowledge Hub APIs	Yes
Execute ingestion and retrieval via API	Yes

For the full GA permissions matrix, refer to Permissions reference.

Getting access during Early Access

1. Request enrollment in the Knowledge Hub Early Access program through the Early Access page.
2. Once your account is enabled, navigate to https://platform.boomi.com/KnowledgeHub.
3. If you see an Access Required screen, your account administrator needs to assign you the Administrator role from the account settings.

Generating a platform token

The platform token authenticates the connection from Data Integration to Knowledge Hub. Generate and manage your token from the Platform API Tokens overview page, which covers token creation, limits, renaming, and how to use a token in an API call.

How Knowledge Hub appears in other Boomi services

Knowledge Hub is always visible in Data Integration and AgentStudio, regardless of whether your account has a Knowledge Hub license. This behavior is intentional: it allows users without a license to request access.

Service	Condition	Behavior
Data Integration	No Knowledge Hub license	Knowledge Hub appears as a target but is disabled. A message directs you to your account manager.
AgentStudio	No Knowledge Hub license	Knowledge Hub appears as a tool option but is disabled. A message directs you to your account manager.
Knowledge Hub	No Data Integration license	Data Integration is not available as a data provider.
Knowledge Hub	No AgentStudio license	AgentStudio is not available as a consumer.

Next steps

• Refer to Getting started with KH to generate your platform token and set up your Data Integration connections.
• To set up your first Knowledge Base, refer to Quickstart: ingest your first data source and query it.