Viewing sent items tab in side panel

After sending files or folders using the MFT Add-In for Outlook, you can view the message details within the left-hand tab of MFT Side Panel, Sent Items.

From here, users can view the email subject line, recipient email address, date and time of the transaction, and the download status of sent content.

You can also perform several actions on the messages you send.

Download Status Icons
Icons will appear next to each message that indicates the download status of each MFT message. Below are the definitions for each icon:

- The recipient has downloaded all files and folders.

- The recipient has not yet downloaded files or folders.

- Files or folders are expired and can no longer be downloaded.

Edit MFT Message Details from Sent Items

To edit a MFT message from the Sent Items tab:

• Double-click any message and the Edit MFT message window opens.
• You can also right-click any message and click Open.

This window shows additional details of a MFT message, such as the tracking number, expiration date, message body, attached files, and whether or not the message has a password requirement to download files.

• From here, you can make multiple changes to a MFT Email after it has been sent, as shown in the following sections:

note

Always click "Save MFT and Close" after making changes.

Change expiration date

All files and folders sent with MFT has a download expiration date that can be modified anytime. When sent files expire, they can no longer be downloaded by recipients.

To change the expiration date of files and folders:

• Click the drop-down arrow next to Expires in the Edit MFT message window and choose a date from the calendar.

• After changing the expiration date, click Save MFT and Close at the top of the window.

Immediately expire attached files

To immediately expire sent files from being downloaded by recipients, you have two options:

• The first option is to click the Now button within Edit MFT message.

• After expiring files, click Save MFT and Close at the top of the window.

• The other option is to right-click the message from Sent Items and click Expire Now.

View attachment details

To view the attachment details of a MFT message:

• Right-click any attachment from the Edit MFT message window and click Show Attachment Details.

The Attachment Details window opens.

• You can view the file name, location, and full path on the MFT Server and the attachment size.

• Click OK to close the Attachment Details window.
  If any changes are made, you may see the following window.

Remove attachments

To remove sent attachments:

• Right-click on any attachment from the Edit MFT message window and click Remove.
  This will prevent recipients from accessing and downloading the sent attachments.

• After removing attachments, click Save MFT and Close at the top of the window.

Undo Changes to Sent Items

To undo any changes made in Edit MFT message prior to saving:

• Click the undo icon at the top of the window.

• Or to undo all changes made in that session, close the Edit MFT message window using the X in the upper right corner and then select the No, Discard Changes button in the resulting pop-up window.

Delete MFT Message from Sent Items

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Warning - Deleting a message from Sent Items will permanently delete the message and all its attachments from the MFT server. This will cause recipients to no longer be able to download all files. You will be asked if you want to delete a message whenever you attempt a permanent deletion.

To delete MFT messages from Sent Items:

• Right-click on a message and click Delete.

Refresh sent items

To ensure that the Sent Items list has the latest updates and changes:

• Right-click on any message and click Refresh Sent MFT List.