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System requirements for MFT Outlook add-in

For proper operation of the MFT for the Microsoft Outlook add-in, the following software and hardware requirements must be met:

Operating Systems

  • Windows 11
  • Windows 10
  • Windows 8.1
  • Windows 7
note

Microsoft mainstream support for Windows 8.1 ended Jan. 9, 2018, and mainstream support for Windows 7 ended Jan. 13, 2015. MFT will continue to provide best-effort support of the Outlook plugin on these operating systems until the end of 2019.

Microsoft .NET Framework 4.5 or greater

Windows administrator access (for installation purposes only)

Email Clients

  • Microsoft Outlook 2016 (both 32-bit and 64-bit versions)
  • Microsoft Outlook 2013 (both 32-bit and 64-bit versions)
  • Microsoft Outlook 2010 (both 32-bit and 64-bit versions)
note

Outlook Cached Exchange Mode should always be enabled.

  • Cached mode is a general requirement for the Outlook add-in to work. It is the default MS configuration.
  • With the Cached mode disabled, we may be unable to resolve recipient addresses in some scenarios. Sometimes it may work, but it could be intermittent.

Technical Support

note

Newly discovered bugs will not be fixed for Outlook 2010.

If you are using an older version of MFT for Microsoft Outlook, download the latest version: https://softwaredelivery.thruinc.net/Publishing/Default.aspx?CollectionID=3LCYSCOKZCT2U

Hard Drive Space

  • 28 MB or greater
note
  • MFT Add-In for Outlook does not support Gmail integrations via IMAP or MAPI; currently, MFT Add-In for Outlook works only with Microsoft Exchange or Office 365.
  • Users in the Basic User Group cannot use this Microsoft Outlook add-in.
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