Receiving an MFT message

When a user sends a message with MFT the recipient of the message will receive an email notification that looks like the following image:

However, the email notification contains custom branding and messaging that can be customized and set by a company's MFT Administrators.

To access files for download, the recipient clicks on the linked text or URL and is directed to a secure download page.

An expiration date set by the sender is also listed to let the recipient know when the files will become unavailable for download.

note

If a recipient needs to download files after the set expiration date, they must contact the file sender and request that the date be extended.