Creating a self-service user account

Boomi Managed File Transfer customers can enable self-service account requests before or after setting up their web portal.

This feature adds a Request Account button to the sign-in page when enabled. Designated administrators receive email notifications and can approve or reject incoming requests.

note

If you are a Boomi Managed File Transfer Administrator and want to enable the Request Account feature on your portal, contact 'helpcenter@thruinc.com'.

Requesting an Account

If your company has enabled the Request Account feature, you can use the open account request form.

Procedure

1. Navigate to your company’s Managed File Transfer (MFT) sign-in page.

2. Click the Request Account to open the account request form.

3. Enter your contact information and complete the CAPTCHA verification.

After you submit the request, the administrator or a member of the ACCOUNTS APPROVAL group receives an email notification and can approve or reject your request.