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System requirements

For proper operation of the MFT Add-in for Outlook, the following software and hardware requirements must be met:

Operating systems

  • Windows 11
  • Windows 10
  • Windows 8.1
  • Windows 7
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  • Microsoft mainstream support for Windows 8.1 ended Jan. 9, 2018, and mainstream support for Windows 7 ended Jan. 13, 2015.
  • MFT will continue to provide best-effort support of the Outlook plugin on these operating systems until the end of 2019.

Microsoft .NET Framework 4.5 or greater

Windows administrator access for installation purposes only

Email Clients

  • Microsoft Outlook 2016 (both 32-bit and 64-bit versions)
  • Microsoft Outlook 2013 (both 32-bit and 64-bit versions)
  • Microsoft Outlook 2010 (both 32-bit and 64-bit versions)
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  • "Outlook Cached Exchange Mode" should always be enabled.
  • Cached mode is a general requirement for the Outlook add-in to work; it is the default MS configuration.
  • With Cached mode disabled, we may not be able to resolve recipient addresses in some scenarios; sometimes it may work, but it could be intermittent.

Technical support

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  • Newly discovered bugs will not be fixed for Outlook 2010.

If you are using an older version, download the latest version here.

Hard drive space

  • 28 MB or greater
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  • MFT Add-in for Outlook does not support Gmail integrations via IMAP or MAPI; currently, - MFT Add-in for Outlook works only with Microsoft Exchange or Office 365.
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Users belonging to the Basic User Group will also be unable to access this Ad-in/Connector.