Managing contacts and contact lists

Updated 2 April 2026

You can view and manage contacts and distribution lists for any user in Contacts from the Administration dashboard.

info

You must be a member of the CONTACTS ADMINISTRATORS group.

• Contacts are email addresses and email lists that you can use when sending emails only through the MFT web portal.

• Contacts are not related to actual MFT users and contacts cannot be included in MFT groups.

• MFT users can or cannot be included in the Contacts.

• Contacts can also be grouped into Contact lists, unrelated to MFT groups.

Click New Contact to create a new contact. To edit an existing contact, select the checkbox next to the contact, and click Edit. To delete a contact, check the box next to the contact or list that you want to delete, and then click Delete.

• Enable Contacts Sharing - When this setting is turned off, contacts and contacts lists are visible only to their owners.

  Important

  This setting is available only through the CONTACTS panel in the Administration dashboard. You cannot configure it from the Contacts tab in the top navigation bar.

Adding a contact

You can add a contact from the CONTACTS panel in the Administration dashboard or from the Contacts tab in the top navigation bar.

1. Click New Contact.

   

2. (Required) Select the owner of the contact from the list of administrative users.

   note

   This option is available only when you create a contact from the CONTACTS panel in the Administration dashboard.

3. Set the Contact Private Option:

   • Only the owner
   • The owner's groups
   • All users

4. Enter the following information:

   • First Name
   • Last Name
   • Email (Required)
   • Company
   • Department
   • Job Title

5. Click Add.

Adding a list

You can view, search, or delete contact lists from the CONTACTS panel in the Administration dashboard. To create a new list, use the Contacts tab in the top navigation bar.

1. Click Add List.

   

2. Set the Contact Private Option:

   • Contact is not shared
   • Contact is shared with your groups
   • Contact is shared with all users

3. Enter the following information:

   • List Name (Required)
   • Description

4. Select the checkbox next to the contacts you want to add to the list.

5. Click Submit Changes.

To edit an existing list, click Edit.