Users

The Users dashboard displays information on all active users in your instance.

Select + Add Users to create additional users for your instance and manage their settings from the Actions menu.

In the following steps, we will add a new User to the instance.

Add user

1. Click the ADD USER button.
2. Enter a username in the Username field. Usernames can have a maximum length of 50 characters.
3. Enter a name in the First Name field.
4. Enter a last name in the Last Name field.
5. Enter an email in the Email field.
6. Toggle Log Session if needed. Enabling Log Session allows you to view a user's history.
7. Click Save.

info

Users created in the Administration panel are MFT Web Portal instance users, not MFT FTPS/SFTP Server users who can access a MFT FTPS/SFTP Server endpoint.

Role Templates

• Four user roles templates are provided by default:

  • Instance Admin
  • Instance User
  • Org User
  • Org Transfer

The roles assigned to the user determine the permissions the user has.

Ensure at least one Role with auth permission (e.g., Basic Auth or SSO Auth) is assigned to allow proper access.

Actions

From the Actions menu, you can perform the following actions:

• Edit - Edit user information
• Sessions - View user sessions
• Delete User - Delete a user
• Resend Activation - Resent activation emails to users who might have forgotten their passwords and are unable to reset them
• Unban User - (Available only if a user is banned) Unban a user who has been locked out of their account