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Viewing a process log

Process logs show events logged during a process execution or the processing of a specific document. You can filter events by notification level, DEBUG, INFO, WARNING, or SEVERE.

For each logged event, the following properties are displayed:

  • Time - The date and time of the event.
  • Level - The notification level (DEBUG, INFO, WARNING, or SEVERE)
  • Step - The name of the event or name of a step being executed. A step execution might show more than one entry in the log.
  • Extended Information - If the event is associated with a step, more information about the step might show in this column, depending on the step type. Clicking the extended information opens a window that shows the full text.
  • Message - A message explaining what happened in the event. If the event is the successful execution of a step, its processing time is displayed in milliseconds (ms). Clicking the message opens a window that shows the full message.
  • Details - If the event's notification level is SEVERE and the event relates to a specific document that encountered errors, clicking the icon in this column opens the Stack Trace dialog.

  1. From Manage > Process Reporting.

  2. Find the desired process execution result.

  3. Do one of the following:

    • Click the View Process Logs icon for that execution.

    • Click the date/time link for that execution to go to its detail view and in the Actions menu, select View Process Logs.

    note

    • If a process does not execute, because it was discarded or because the user tried to execute it when it was already running, a log is not created. If that is the case, the View Process Logs icon is not available. The View Process Logs icon displays only when the process execution is finished.

    • Process log file size is limited to 500MB. If the process log file exceeds the limit, a warning is displayed indicating that the log size is too large to load, and the log must be downloaded to view it.

    The Show Log dialog opens and then connects to the runtime to retrieve the log's contents. Once retrieved, the logged events are shown in the dialog.

  4. Optional: To download the contents of the log, click Save Logs.

    Depending on your browser and its download settings, you may be prompted to specify the destination path and filename. The default filename is process_log.zip.

  5. To return to the view from which you opened the dialog, click Cancel.