Downloading a runtime’s log files

If your account owns the local runtime you can download its log files.

Procedure

1. Go to Manage > Runtime Management.

2. Select the runtime from the list on the left.

3. In the Log Files panel, select the date of the logs that you need from the calendar or use the format yyyy-MM-dd. A valid date is no later than the current date and no earlier than the latest purge date.

   If you select a date outside the valid date range, a warning message appears. You can change the date or keep it. If no logs are available for the selected date, a message will appear after you click Download. The dates and times in these log files are based on the JVM’s default time zone.

4. Select Runtime Logs.

5. If you want the download to include certain files from the /bin directory, select Include Bin Logs.

6. If you want the download to include certain configuration files, select Include Configuration Files.

7. Click Download.

   The log files are put into a .zip file named in the format container_accountID_yyyy-MM-dd_log.zip — for example, container_youraccount-123456_2018-05-02_log.zip.

8. Open or save the .zip file.