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ServiceNow connector

The ServiceNow connector enables you to move data into and out of ServiceNow.

As a ServiceNow user, you can use this connector to connect directly to the ServiceNow application, browse the interface in real time, and integrate ServiceNow data with any cloud or on-premise applications. You can also use this connector to integrate ServiceNow with other On Demand or SaaS-based applications, such as Intacct, Salesforce, SmartTurn, etc. Integrating with ServiceNow involves sending XML request/response setup over an HTTPS connection. The ServiceNow XML schema is imported through a wizard that generates XML profiles based on a predefined schema. The technical details of this connector, such as request headers, error handling, and HTTPS connection, are abstracted to simplify the implementation and operation.

note

This connector is still supported, but Boomi recommends using the ServiceNow REST connector which provides additional benefits.

Connector configuration

To configure a connector to communicate with ServiceNow, set up two components:

  • ServiceNow connection

  • ServiceNow operation

This approach creates reusable components which contain connection settings. You create a ServiceNow connection that uses a WSDL file. After building your connection and operation, set up a connector within a process. When the ServiceNow connector is defined properly within your process, can map to and from virtually any system using the ServiceNow connector to retrieve or send data.

Prerequisites

To implement a connection to your ServiceNow WSDL from , you need:

  • A ServiceNow account with login and password.

  • a basic runtime deployed in either a hosted environment or on a local machine.

Tracked properties

This connector has no tracked properties.

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