RightNow – Partner connection
The RightNow – Partner connection represents a single RightNow site, including login credentials.
To use multiple sites, you need a separate connection component for each site. You can pair this connection with different RightNow – Partner operations to perform unique actions against a RightNow instance.
Connection tab
URL - The URL for the RightNow service:
http://<rightnow_host_name>/cgi-bin/<site_name>.cfg/php/xml_api/soap_api.php
Configure the RightNow host name and site name (in angle brackets) to connect to the proper instance.
User - The user name for logging into the RightNow service.
Password - The password for logging into the RightNow service.
To understand how passwords are securely stored in a connection component, see the Password encryption security help topic.
Test Connection
You can test your connection settings before you use or save the connection in a process. The Test Connection ensures that your specified settings are correct, valid, and accessible. If the test connection is successful, you can save the connection. Otherwise, review and correct any incorrect settings, then test again.
You can only run the Test Connection against containers associated with your account (local runtimes, runtime clusters, and runtime clouds).
