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JIRA REST operation

The JIRA REST operation defines how to interact with your JIRA service.

An operation represents a specific action, such as Create or Query, performed against a JIRA object type.

You must create a separate operation component for each action and object combination required for your integration.

The JIRA REST operation supports the following actions:

  • Query (inbound)

  • Create (outbound)

  • Delete (outbound)

  • Update (outbound)

note

The Query operation is now using the /rest/api/3/search/jql endpoint.

You can avoid some operation errors by being aware of the following:

  • [500] Internal Server Error — occurs when updating an Issue Transition with an invalid transition ID.

  • Attachment content is in Base64 format — the connector expects attachments to be in base64 format. When inserting an attachment into an issue, supply the content to the attachBodyBase64 field.

  • Simple expression support — Project, Issue Attachment, Issue Link, and Issue Transition support only simple expression queries.

Options tab

Click Import Operation, then use the Import wizard to select the object you want to integrate. The following table describes the field definitions for each action type:

Object - Displays the object type that you selected in the Import Operation wizard.

Tracking Direction - Select the document tracking direction for the operation, either Input Documents or Output Documents. This setting enables you to choose which document appears in Process Reporting. Start steps always track output documents regardless of your selection.

note

If the tracking direction is read-only, the feature to change the direction is either unavailable or the developer set the configuration to read-only. The default value you see shows you which document appears in Process Reporting.

Return Application Error Responses - This setting controls whether an application error prevents an operation from completing:

  • If you clear the setting, the process stops and reports the error on the Process Reporting page.
  • If you select the setting, processing continues and passes the error response to the next component processed as the connection output.

Batch Size (Query only) -
Used to specify the number of documents to include per batch. The default is 200; the maximum number of documents allowed in batch is 1000.

Archiving tab

See the topic Connector operation’s Archiving tab for more information.

Tracking tab

See the topic Connector operation’s Tracking tab for more information.

Caching tab

See the topic Connector operation’s Caching tab for more information.

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