Autotask connection

The Autotask connection represents a single Autotask account, including sign in information.

Connection tab

Web Services Site - The URL to the Autotask web services. New connections, by default, set the URL to: https://webservices.autotask.net/atservices/1.6

CAUTION:

On December 31, 2021, Autotask deactivated version 1.5 of their API, and the version is not supported. For backward compatibility, the connector continues to support the legacy URL https://webservices.autotask.net/atservices/1.5. However, encourages you to update your existing connections and use version 1.6. After updating the URL to the 1.6 version, save the connection to us the new version in your process.

User - Your Autotask user name.

Password - The password for the user.