EDI/B2B use cases

Review the following use cases for examples of how to leverage Boomi to simplify B2B/EDI management, drive rapid results, and boost business performance with a fully integrated EDI ecosystem. Explore Boomi Customer Stories to learn more about how organizations have achieved success using the Boomi Enterprise Platform.

Retail

A nationwide retail chain specializing in clothing and home goods wanted to improve its management of supplier orders, inventory, and store replenishment. Before using Boomi’s EDI and B2B integration solution, the company relied on emailed purchase orders, manual spreadsheets, and phone calls to track shipments, which often led to delayed deliveries, overstock in some stores, and shortages in others.

With the new system in place, the company's point-of-sale (POS) data feeds directly into its ERP, which automatically triggers purchase orders to suppliers when stock for popular items runs low. Suppliers confirm orders with EDI acknowledgments and send advance ship notices so the company's distribution centers can prepare for incoming deliveries. For seasonal launches, suppliers send product catalogs and pricing updates, ensuring that store systems and e-commerce listings stay accurate.

Once goods are received, invoices from suppliers are automatically matched to purchase orders in the accounting system, and payments are processed faster with remittance advances. All transactions flow through the Boomi Enterprise Platform, which securely connects the company's ERP, POS, and supplier systems while maintaining a complete audit trail for compliance and vendor performance tracking.

Transportation

A regional freight carrier wanted to streamline how it books shipments, coordinates with shippers, and updates customers on delivery status. Before using Boomi’s EDI and B2B integration solution, the company relied on phone calls, faxes, and manual data entry to schedule loads and share tracking information, which often caused scheduling conflicts, delayed updates, and billing errors.

With the new system, the carrier can now receive load tender requests directly from customers, which flow into its transportation management system (TMS) without manual re-entry. The company responds with acceptances or rejections, confirming load details in minutes instead of hours. As trucks move, the carrier sends shipment status updates at key milestones, pickup, in transit, and delivery, giving shippers real-time visibility. Once loads are delivered, the carrier issues freight invoices, which customers match automatically to their own records, speeding up payment. On the procurement side, when the carrier needs maintenance parts or fuel from vendors, the ERP sends purchase orders, and suppliers reply with EDI acknowledgments and advance ship notices.

All data passes through the Boomi Enterprise Platform, ensuring secure, standardized communication between the carrier, its customers, and suppliers. As a result, the company reduced billing disputes, improved on-time delivery rates, and gave customers the transparency they needed to better plan their own operations.