Adding tenants to an Organization

Administrators can invite existing tenants to join an Organization.

• Only top-level tenants can be invited to join an Organization, subtenants cannot be invited.

• All subtenants associated with the tenant are automatically added if the invitation is accepted.

Adding a tenant to an Organization

To add a tenant to an Organization, an existing Administrator for the Organization must first invite the tenant.

1. An Organization Administrator initiates the process by sending an invitation to a tenant.
   1. Click Invite Tenant in the Administrators section of the Organization Settings page. The Invite a tenant form is displayed.
   2. Enter either the tenant name (e.g. '@tenantName') or the unique tenant id.
   3. Click Send Invite.
   4. The user account associated with the tenant is sent an email invitation. The Users with pending or rejected invitations table on the Organizations Settings page updates to display the pending invitation. If required, click the Delete icon to delete an invitation (if it has not yet been accepted).
2. Once the user receives the invitation, they can either accept or reject the invitation. See Joining an Organization.

   • If the user accepts the invitation, the tenant is added to the Tenants in the Organization table on the Organization Settings page.

   • If the user rejects the invitation, their user account is added to the Tenants with pending or rejected invitations table on the Organization Settings page. If required, click the Delete icon to acknowledge and remove the rejected invitation from the table.

If you wish to provision a new tenant within the Organization instead of adding an existing tenant, see Creating a new tenant within an Organization.