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Message steps

Message steps allow the sending and receiving of requests to third-party messaging . These can be used to configure both incoming and outgoing messages.

Overview

A message step can be added to a flow to send and receive message requests.

The message step

A message step uses message actions to define the interface of inputs/outputs when calling against each message. Adding message actions allows you to map values in a flow to the inputs and outputs specified by a message step.

See Adding Message Actions to a step to know the message actions are available is dependent on the that is being used when creating a message.

Adding a message step

To add and configure a message step:

  1. Drag a message step onto the flow canvas.
  2. The configuration panel for the message step is displayed.
  3. Enter a name for the step in the Name field.
  4. Click New Message Action to add a message action.
  5. Configure the new message action by selecting the messaging from the you have installed in the tenant and imported into the flow, adding actions as required to configure the message. See Adding a message action to a step.
  6. Add and link outcomes to the message step as required to define the routing logic for the message step.

Worked examples using a message step

In the following worked examples, the Email is used to send an email message from a flow, using a message step and message actions to configure the behavior of the and the actions taken when sending an email:

Adding message actions

Message actions can be added to a message step.

Adding an outcome

Outcomes can be added to a message step.

Adding listeners to a step

Listeners can be added to a message step.

Adding feedback to a step

Feedback can be added to a message step.

Adding comments to a step

Comments can be added to a message step.

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