TrendKite troubleshooting

Split requests

The TrendKite API has a limitation of 5000 result rows per request. When exceeding this limit, the following error is returned:

You can use two options to avoid this error:

1. Manually reduce the date range in your river or choose a smaller interval chunk size.
2. Enable the Split requests when the max number of results rows is exceeded option.

This option automatically splits each request that exceeded the TrendKite rows limit, without failing the river. The river splits every request when necessary to the largest time range that it can get data from the API.

note

The TrendKite API returns the date value in the Total mentions report in a date granularity, not by hours. Data Integration adds the request_start_date and request_end_date fields to TrendKite results, which have the values of the timestamp of the actual request, and the results data is relevant for these fields' time range.