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Social Studio walkthrough

Prerequisites

A working Social Studio connection.

Social Studio reports in Data Integration

Several reports are available in Data Integration. Click the drop-down list and select the desired report.

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Pulling posts data

Select the desired topics or leave empty to select all topics.

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A topic is a profile that defines the social data you are interested in based on a set of parameters, including keywords, sources, languages, regions, and media types. Select the  time period. This is only relevant for posts and imported posts reports.

  1. Select the type of time period of the report. It can be a custom date range or a predefined time period in the pop-up list (for example, "Yesterday," "last week").
    1. If selecting Date Range:
      • Select the start date and end date.
      • Leave the end date empty to pull data until the river runs.
      • After each run of the river, the start date is updated automatically with the end date, and the end date is updated with the empty value. This enables the next run to pull data from the end of the previous run.
      • Select the time zone offset. It is relevant only if the end date is empty to find the moment of the river’s run according to the time zone.
      • Days back - use this input to pull data from the given days back before the given start date.
    2. If selecting any other value: Select the timezone offset to send the correct dates, taking that offset into account.

Known posts report API limitations

The social Studio API removes all Twitter content and can only provide post and author IDs, as well as workflow data for each post. 

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