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NetSuite troubleshooting

Q. I have a NetSuite accounts table with X records, but Data Integration loads less than X records to my target DB. Why is that

A. This occurs because of missing role permissions. You should allow Deferred account REGISTERS to the role, not just the complete account.

A deferral account is available only for account types that allow deferred transactions.

NetSuite UI Instructions:

  1. Navigate to setup > Users/Roles > Manage roles > search.
  2. Find and select the specific role used in the connection.
  3. Under permissions > Lists.
  4. Add the Deferred account permissions to the role..

Q. Unable to connect to Netsuite despite having valid credentials

A. This error can occur if you include the https:// prefix before the SERVICE HOST in the Host Field (under Role ID and Account ID).

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