Intercom walkthrough

info

Intercom API version 2.4 is currently supported.

To connect Intercom with your destination, follow the step-by-step tutorial.

In Intercom, there are two types of reports available:

Predefined reports

Refer to the Intercom Predefined Reports topic to view available Predefined reports.

Select a specific report to pull data from Intercom after creating a connection.

Only the Contacts, Conversations, and Segments reports support two data extraction methods:

Choose All to retrieve all data regardless of time periods or select Incremental to control the date range of your report.

note

Start Date is mandatory.
You can retrieve data for the date range specified between the start and end dates.
If you leave the end date blank, the data will be pulled at the current time of the river's run.
Date timezone: UTC.
Use the Last Days Back For Each Run option to gather data from a specified number of days before the selected start date.

API Rate Limits are implemented to safeguard Intercom against API traffic spikes that could jeopardize their databases. To learn more, refer to the API Rate Limits topic.
Companies Report: Only one app can run a report at a time. If you try to have more than one running river per app, you will get an error message.