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Facebook Social connection

Creating a Facebook Social connection

You can create a river using Connections>Create a new connection or from the River>+Add River page.

Procedure

  1. Navigate to the Data Integration console.

  2. Go to Connections>+Create New Connection or Go to River>Add River page.

  3. Enter the Connection Name.

  4. Select Connect to Facebook Social.

a. Connect to the Facebook account you want to use in Data Integration.

b. Click Save to keep that account in your Data Integration account.

note

If nothing happens after clicking Connect to Facebook Social, your browser has blocked the pop-up. In your browser, find "Pop-up blocked: x" on the right-hand side of the URL.

  • Click the button and select Always Allow Popups from Data Integration.
  • Click the Connect to Facebook Social and connect to Facebook.\
  1. Click Test Connection. If the test passed, you are ready to use Facebook
    connection.

Common issues

Page issues

If you encounter this error: (#100) Facebook Error Public Content Access to Pages, use your browser's incognito mode to access your "Facebook Settings" and go to the Pages and Profiles settings. If you cannot access the settings, clear all Facebook-related cookies and try again.

Make sure to turn on the Select All checkbox.

Turn on any permissions relevant to your metadata extraction. If available, set each permission to Yes.

Data Integration only requests read-only permissions. For example:

  • Manage pages lets Data Integration read page posts and page fields.
  • Publish pages grants read and write access, but Data Integration does not request this permission.

If you have a Facebook connection in Data Integration, you can view the associated pages.

If you cannot access the required pages, uninstall the Data Integration app from your Facebook account and reconnect it

Managing the applications

Procedure

  1. Click your profile picture in the top right-hand corner of the Facebook page.
  2. Click Settings and privacy and select Settings.
  3. Select Business Integrations from the left-hand menu.
  4. Locate the Data Integration app and select Remove.
  5. Navigate to your Facebook Social connection in Data Integration, click Remove, and then re-authenticate the connection.
  6. Click Test Connection. If the connection is successful, click Save, and you will be ready to use the connection.

Assigning a role

The Facebook account you connect to Data Integration must have the appropriate role on the page you want to access.

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