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RVR-YTP-556

Issue summary

The error code RVR-YTP-556 with the description Resource not found indicates that the resource queried through the Yotpo data connector in Data Integration does not exist or no longer accessible. This error typically occurs when the API endpoint has been removed or renamed in Yotpo, or when the specific resource such as a product or review is not available or has been incorrectly specified.

Action steps

To resolve this issue, follow these steps:

  1. Verify API Credentials: Confirm that the API Key and Secret Key used for authentication in Data Integration are correct, not expired, and have the necessary permissions to access the resources you are trying to retrieve.
  2. Confirm Endpoint and API Version: Verify that the endpoint you are targeting still exists and that you are using the correct API version, as Yotpo may have updated or removed certain endpoints.
  3. Check Resource Existence: Ensure that the specific resources you are trying to access within Yotpo, such as product IDs or reviews, exist and are correctly specified.
  4. Review Connection Configuration: Revisit the Yotpo connection setup steps in Data Integration to confirm that all configuration steps were completed correctly, including any required API keys or authentication tokens.

External references

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.

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