RVR-YTP-555

Issue summary

The error code RVR-YTP-555 with the description Missing token indicates that the required authentication credentials for the Yotpo data connector, the API Key and Secret Key are missing or not properly configured in the Yotpo connection settings within Data Integration. This error typically occurs when the connection has not been fully set up or when credentials have been removed or left blank.

Action steps

To resolve this issue, follow these steps:

1. Retrieve Yotpo API Credentials: Log into your Yotpo account, navigate to the user menu in the top right corner, select Account Settings, go to the Store tab, and locate your API Key and Secret Key at the bottom of the page.
2. Configure the Data Integration Connection: In the Data Integration console, navigate to Connections, select the Yotpo connection, enter the API Key and Secret Key retrieved from your Yotpo account, save the configuration, and test the connection to verify it is working correctly.

External references

• For a detailed guide on setting up the Yotpo connection in Data Integration, refer to Data Integration Yotpo Connection

note

If the issue persists or you need help, open a case with Data Integration Support. In the console sidebar, select Help > Contact Us and follow the instructions.